Ultramed Patient Help

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Frequently asked questions

Find answers to the most common questions below  

  • Ultramed programs enable you to complete your preoperative assessment either in the hospital, or remotely from home in advance, potentially instead of a traditional face-to-face appointment. This reduces waiting time for you, and makes it easier for the professional involved in your care to plan effectively for your visits and preliminary tests (such as blood tests) as well as your post-operative planning and discharge.

  • We keep your information on secure servers located in the United Kingdom and the European Union. You can find our End User Licence Agreement (EULA) and Privacy Policy by clicking on the links provided. Please contact us if you have any concerns.

  • Please get in touch by calling 020 3322 4545 or email us on support@ultramed.co and one of our team will be in touch as soon as possible.

  • Our team is available between 9am and 5pm Monday to Friday. You can call us on UK +44(0)20 3322 4545 or ROI +353 1 223 8567.